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It holds a lot, it boils the water fairly quickly, there is no strange odor or taste (after boiling about two full kettles), and the design is simple and beautiful, like all Bodum products. SOLD.
But ALL stainless steel kettles, had some plastic part to it. We were looking for an electric kettle, that didn't contain plastic.
Yes, it was made from plastic, but it was BPA free. Even the glass kettles had plastic parts, and people were complaining about the taste etc.
Finally we found this Bodum Ibis, and we wanted it. We have had it for a month or so, and I am very pleased with it.
Absolutely worth the money, and it was not the most expensive one out there.
First the good:- it looks good and doesn't take up much counter space- you can boil a very small amount of water, and it is very quickNow the bad:- the connection to the base melts (and then it no longer works)The first one of these that I got lasted only 7 months. Thinking I just had bad luck, I foolishly got a second one (it does look better than most other kettles out there.)., but that one lasted just over 1.5 years.
Regretfully, RyanUpdate 11/18/09: I sent a similar letter to Bodum customer service, and just received the following customer service reply. This is the last of your products I own and the last I will ever own. Next it was the lipstick vacuum thermos that I got for Christmas one year--it leaked almost from day one and your customer service refused to replace it. The thing is, your products look great and I truly do want to be friends but it's complicated. Please let me know if you change your mind in favor of building something lasting and honest. As it currently stands I am sliding a spoon between the base and the front bottom edge of the kettle in order to force the connection. It also has some evidence of melting plastic around said connection.
I don't anticipate this solution to be lasting, so here I am at Amazon in search of a replacement. First it was the GRANOS espresso machine that quit over electrical problems and crazy amounts of water leaking from who knows where. Dear Bodum, It's been nice knowing you. Known for good design and poor follow through. All bark and no bite. We can't go on like this. and search for water kettles and you will see it their [sic]. Actually you can see it in our website which is [.].
Your IBIS Electric kettle looked great and worked great for a couple years and then it started having these 'intermittent' connection issues which other reviewers have pointed out. "Hi, Ryan Thank you for your email. Eventually the metal screen on my french press gave way (out-built and out-performed by an off brand press that is still kicking it) and now the IBIS. Is this really how you want it to be. I'm sorry for your frustration but I have a New Ibis coming out this week and it's totally different from the other ones, we even have them a [sic] 4 different colors which are Black, Red, Green and Off White which are very nice and trust me this has a new base and will last for a long time. Thanks,xxxxx"
Eventually the metal screen on my french press gave way (out-built and out-performed by an off brand press that is still kicking it) and now the IBIS.Is this really how you want it to be. Dear Bodum,It's been nice knowing you. Your IBIS Electric kettle looked great and worked great for a couple years and then it started having these 'intermittent' connection issues which other reviewers have pointed out. Next it was the lipstick vacuum thermos that I got for Christmas one year--it leaked almost from day one and your customer service refused to replace it. We can't go on like this. It also has some evidence of melting plastic around said connection.
All bark and no bite. This is the last of your products I own and the last I will ever own. Known for good design and poor follow through. As it currently stands I am sliding a spoon between the base and the front bottom edge of the kettle in order to force the connection. I don't anticipate this solution to be lasting, so here I am at Amazon in search of a replacement.First it was the GRANOS espresso machine that quit over electrical problems and crazy amounts of water leaking from who knows where. The thing is, your products look great and I truly do want to be friends but it's complicated.
Please let me know if you change your mind in favor of building something lasting and honest.Regretfully,Ryan
Now it seems to be melting around the connectors on the base, and it stays on all the time it is connected, no more auto shut off (though that was pretty disappointing when it was working). I also paid full price for the "Bodum" expecting a quality that would last for a very long time. Its been two years, and I was not using it for about 1 year of that time where it was stored away. So I'm off to buy a new one, a non-Bodum. I don't recommend this kettle to anyone.
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